DFA Contact Number – How Do I Contact the DFA Hotline?
DFA Contact Number. For Filipinos both locally and abroad, reaching out to the Department of Foreign Affairs (DFA) for consular services like passport application, authentication, visa queries, and civil registry services is essential. This comprehensive guide offers detailed information on DFA contact numbers, office locations, email addresses, operating hours, and how to access different services offered by the DFA Office of Consular Affairs (DFA-OCA).
DFA Office of Consular Affairs Main Contact Details
The DFA Office of Consular Affairs (DFA-OCA) is located at:
ASEANA Business Park, Pres. Diosdado Macapagal Blvd. corner Bradco Ave., Brgy. Tambo, Parañaque City 1700, Philippines
Main Hotline for Passport, Authentication, and Consular Inquiries
- Landline: (02) 8651-9400
- Smart Mobile: 0956 052 6290 / 0961 943 2021
- Operating Hours: Monday to Friday, 8:00 AM to 5:00 PM (Closed on weekends and public holidays)
Authentication Concerns Hotline:
- Phone: (02) 8651-9400 local 2266
- Email: [email protected]
Passport Appointment Inquiries:
- Phone: (02) 8234-3488
- Weekdays: 6:00 AM to 10:00 PM
- Weekends: 8:00 AM to 8:00 PM
Specialized DFA Services and Email Contacts
| Service Type | Contact Email |
|---|---|
| General Passport Requirements | [email protected] / [email protected] |
| Apostille & Authentication Services | [email protected] |
| Visa Services | [email protected] |
| Civil Registry (birth/marriage/death) | [email protected] |
| Diplomatic & Official Passport Application | [email protected] / [email protected] |
For visa-related mobile queries: 0955 852 3251 (TM)
Directory of DFA Consular Offices Offering Authentication Services
The following DFA Consular Offices (COs) provide Apostille and document authentication services. Here’s a detailed list:
| Consular Office | Location | Contact Number | Office Hours | |
| DFA ASEANA | Parañaque City | [email protected] | (02) 8651-9400 | Mon-Fri: 7AM–4PM |
| CO NCR East (SM Megamall) | Mandaluyong City | [email protected] | – | Mon-Fri: 10AM–5PM |
| CO NCR Northeast (Ali Mall) | Quezon City | [email protected] | (02) 8293-0105 | Mon-Fri: 10AM–5PM |
| CO NCR South (Festival Mall) | Muntinlupa City | [email protected] | (02) 8551-1051 | Mon-Fri: 10AM–5PM |
| CO NCR West (SM Manila) | Manila | [email protected] | (02) 8536-9995 | Mon-Fri: 10AM–5PM |
| CO Cagayan de Oro (SM Downtown Premier) | CDO | [email protected] | (088) 327-4272 | Mon-Fri: 10AM–5PM |
| CO Cebu (Robinsons Galleria) | Cebu City | [email protected] | (032) 520-5898 | Mon-Fri: 10AM–5PM |
| CO Davao (SM Davao) | Davao City | [email protected] | (082) 285-4885 | Mon-Fri: 10AM–5PM |
| CO Iloilo (Robinsons Place) | Iloilo City | [email protected] | (033) 336-1737 | Mon-Fri: 10AM–5PM |
| CO La Union (CSI Mall) | San Fernando, La Union | [email protected] | (072) 889-6303 | Mon-Fri: 9AM–4PM |
| CO Legazpi (Pacific Mall) | Legazpi City | [email protected] | (052) 820-2089 | Mon-Fri: 10AM–5PM |
| CO Pampanga (Robinsons Starmills) | San Fernando, Pampanga | [email protected] | (045) 636-0007 | Mon-Fri: 10AM–5PM |
DFA Online Appointment Support
If you’re having issues with your online passport appointment, you can call the dedicated hotline:
- Phone: +632 8234 3488
Email & Hotline Summary for Fast Reference
| Department | Phone / Mobile | |
| Passport, Consular Inquiries | (02) 8651-9400 / 0956 052 6290 / 0961 943 2021 | [email protected] |
| Passport Appointments | (02) 8234-3488 | – |
| Passport Requirements | – | [email protected] |
| Apostille / Authentication | (02) 8651-9400 loc. 2266 | [email protected] |
| Visa Applications & Renewals | 0955 852 3251 | [email protected] |
| Civil Registry | – | [email protected] |
| Diplomatic Passport Services | (02) 8651-9400 / (02) 8651-9419 | [email protected] / [email protected] |
Why Contacting DFA is Crucial
Whether you’re planning to travel, need to authenticate a document for overseas use, or require assistance with visa or civil registry issues, contacting the right DFA office ensures quicker processing and avoids unnecessary delays. With multiple branches across the Philippines and specific contact emails, the DFA has streamlined services to provide fast and reliable assistance.
FAQs About DFA Contact Number
How do I book a passport appointment with the DFA?
Ans: Visit the DFA’s official website and access the online appointment system. For technical issues, contact their hotline at (02) 8234-3488 during working hours.
What documents are needed for Apostille services?
Ans: Valid government-issued ID, original document for authentication, and photocopies. Additional requirements may depend on document type.
Can I walk in for passport or authentication services?
Ans: No. As of current DFA policy, online appointments are mandatory for most services. Walk-ins are rarely accommodated and only in emergency or special cases.
Conclusion
In conclusion, knowing the correct DFA contact numbers, email addresses, and office hours is essential for efficiently handling passport, authentication, and consular matters in the Philippines. With multiple consular offices nationwide and dedicated support channels, the DFA ensures accessible services for all Filipinos. Stay informed, use official contact points, and schedule appointments in advance to avoid delays and enjoy a smooth, hassle free experience when dealing with DFA services.
